A: PLUS Aero Wheelsets ships all products from our headquarters in South Africa. We guarantee prompt and reliable shipping to customers worldwide, upholding our commitment to quality and performance. Each wheelset undergoes thorough quality checks before dispatch to ensure you receive the best product possible.

A: PLUS Aero Wheelsets offers a diverse range of high-performance bicycle wheels tailored to meet the needs of various cycling disciplines. Our product lineup includes: 1. Road Cycling Wheels: Designed for speed and efficiency, our road cycling wheels are lightweight yet durable, providing excellent aerodynamics and optimized performance for both competitive racing and long-distance riding. 2. Mountain Bike Wheels: Engineered to tackle rugged terrains, our mountain bike wheels offer superior strength and stability. They are ideal for off-road adventures, ensuring reliability and resilience on the most challenging trails. 3. Gravel and Adventure Wheels: Perfect for cyclists who venture off the beaten path, our gravel and adventure wheels offer a blend of robustness and comfort. They are built to handle mixed surfaces, providing a smooth and stable ride. These wheels are optimized for maximum aerodynamic efficiency, helping cyclists achieve faster times by reducing drag. They are perfect for triathletes and time-trial enthusiasts looking to gain a competitive edge. PLUS Aero Wheelsets is proudly based in South Africa and is committed to delivering top-quality products that enhance your cycling experience. Each wheelset is meticulously crafted to ensure optimal performance, longevity, and rider satisfaction. Explore our range to find the perfect wheelset for your cycling needs.

A: At PLUS Aero Wheelsets, we design our high-performance bicycle wheels to accommodate a wide range of riders. Our standard wheelsets are engineered to withstand a maximum rider weight of 120 kilograms (264 pounds). This limit ensures optimal performance and durability, providing the reliability and strength needed for both amateur cyclists and professional athletes. We conduct extensive testing under various conditions to guarantee that our wheelsets meet rigorous safety and performance standards. Being based in South Africa, we're committed to delivering top-quality products that cater to the global cycling community. If you have specific requirements or additional questions regarding our wheelsets, please don't hesitate to contact us directly.

PLUS Aero Wheelsets is based in South Africa. Our bicycle wheels are known for their innovative design, exceptional durability, and advanced technology. We create wheels that cater to both amateur and professional cyclists, ensuring optimal performance and reliability. Using high-quality materials and meticulous craftsmanship, our wheelsets enhance speed, stability, and withstand diverse cycling conditions. Whether for road racing or off-road adventures, PLUS Aero Wheelsets deliver superior quality and performance.

A: Shipping times for orders from PLUS Aero Wheelsets vary depending on the destination. As we are based in South Africa, domestic orders generally take between 3 to 5 business days to arrive after dispatch. For international orders, it typically takes 7 to 14 business days, depending on the specific location and any customs procedures that may apply. Please note that these times are estimates and external factors such as courier delays and public holidays can influence shipping durations. We always strive to ensure your high-performance bicycle wheels reach you as quickly and safely as possible. If you require more detailed information regarding your order, please contact our customer service team.

A: Yes, PLUS Aero Wheelsets does carry a comprehensive range of spare parts for our high-performance bicycle wheels. Whether you need replacement spokes, hubs, rims, or other components, we have you covered with quality parts to ensure your wheels perform at their best. Please note, our store is proudly based in South Africa. You can visit us locally or reach out to our customer service team for any assistance with your spare parts needs.

A: Yes, PLUS Aero Wheelsets offers a comprehensive warranty on all our high-performance bicycle wheels. We are proud to provide our customers with reliable and top-quality products, and our warranty ensures that you are covered for any manufacturing defects. As we are based in South Africa, we cater specifically to our local and international customers with dedicated support to ensure all warranty claims are handled efficiently. Please refer to our warranty policy on our website for detailed terms and conditions or contact our customer service team for any specific inquiries. Your satisfaction and peace of mind are our top priorities.

A: At PLUS Aero Wheelsets, we strive to ensure that our customers are fully satisfied with their purchases. Our return policy is designed to be fair and straightforward to provide you with a hassle-free experience. If you are not entirely satisfied with your purchase, you may return the item within 30 days of receipt. The item must be in its original condition, unused, and with all original packaging and documentation. Please note that we are based in South Africa, and international returns may involve additional steps, such as customs clearance and shipping fees, which will be the responsibility of the customer. To initiate a return, please contact our customer service team with your order details, and they will guide you through the process. Refunds will be processed to your original method of payment once the returned item is received and inspected. We value your business and are committed to ensuring you have a positive experience with PLUS Aero Wheelsets. If you have any questions or require further assistance, please do not hesitate to reach out to our support team.

A: Yes, you can! PLUS Aero Wheelsets provides various customization options for hubs and rims to suit your specific needs. Whether you have unique performance goals or aesthetic preferences, our team in South Africa is ready to assist. Reach out with your specifications, and we'll help you create the ideal wheelset tailored to your requirements.

A: PLUS Aero Wheelsets stands out by providing high-performance bicycle wheels made with top-quality materials and advanced technology. Based in South Africa, we bring unique expertise and innovation to the cycling industry. Our dedication to meticulous craftsmanship and attention to detail ensures that cyclists of all levels experience superior performance, durability, and speed. Choose PLUS Aero Wheelsets for an unmatched cycling experience.

A: PLUS Aero Wheelsets is located in South Africa. Our bicycle wheels are renowned for their innovative design, exceptional durability, and advanced technology. We create wheels that cater to both amateur and professional cyclists, ensuring optimal performance and reliability. Using high-quality materials and meticulous craftsmanship, our wheelsets enhance speed, stability, and withstand various cycling conditions. Whether for road racing or off-road adventures, PLUS Aero Wheelsets deliver superior quality and performance.

A: Choosing the right wheelset from PLUS Aero Wheelsets can significantly enhance your cycling experience. Based in South Africa, we offer personalized support to help you select the perfect wheelset for your needs. Consider these factors: 1. Riding Style: Whether you're a racer, mountain biker, or casual rider, we have wheelsets optimized for various terrains and styles. 2. Wheel Material: We offer carbon and alloy wheelsets, each with distinct advantages. Carbon wheels are lighter and stiffer for better performance, while alloy wheels are more durable and cost-effective. 3. Budget: We provide options to fit different budgets without compromising quality. For personalized advice, contact our knowledgeable team through our website or visit our South African location. Our experts will guide you in understanding the technical details and help you find the ideal wheelset for your cycling goals.

A: Yes, PLUS Aero Wheelsets are fully tubeless-ready. Our high-performance bicycle wheels are designed to provide superior strength, reduced weight, and an overall enhanced riding experience. By opting for tubeless technology, you benefit from improved traction, reduced rolling resistance, and greater puncture protection. Please note that we are proudly based in South Africa, and our products are crafted with precision and quality to meet the demands of competitive and recreational cyclists alike. For further installation and compatibility guidelines, refer to our product specifications or contact our customer support team.

A: At PLUS Aero Wheelsets, we recommend servicing your high-performance bicycle wheels at least every 12 months to ensure optimal performance and longevity. However, depending on your riding frequency and conditions, you may need to service them more often. If you frequently ride in harsh or wet conditions, it's advisable to check your wheels more regularly, such as every 3 months. Regular maintenance includes checking for spoke tension, wheel truing, inspecting the hub bearings, and cleaning the rims. By performing these routine checks, you ensure the reliability and safety of your PLUS wheels. Remember, well-maintained wheels enhance your riding experience and extend the lifespan of your equipment. If you need professional assistance, our South Africa-based team at PLUS Aero Wheelsets is always here to help.

A: Replacing the bearings on your PLUS Aero Wheelsets is a task that requires some technical expertise and the right tools. While it is possible to replace the bearings yourself, we recommend that only those with experience and confidence in bike maintenance undertake this task. Incorrect installation can lead to damage or decreased performance of your wheelset. To replace the bearings, you will need specific tools like a bearing press and appropriate size bearings for your wheel model. If you are unfamiliar with the process, we strongly advise seeking professional assistance from a local bike shop. Since PLUS Aero Wheelsets is based in South Africa, you can easily find a certified bike technician in your area who can safely and efficiently replace the bearings for you. Ensuring proper installation is crucial for maintaining optimal performance and longevity of your wheels. If you have any questions or need further assistance, please do not hesitate to contact our support team.

A: At PLUS Aero Wheelsets, we offer a diverse range of high-performance freehub options designed to meet the needs of various cyclists. Our selections include Shimano HG,HGL2,MS12S, SRAM XD,XDR,

Yes, PLUS Aero Wheelsets offers a Brand Ambassador Program. Passionate cyclists can apply by filling out the application form attached to our program details and emailing it to us. We review each application individually and will contact you to discuss potential collaboration if you are a good fit.

A: Absolutely! PLUS Aero Wheelsets welcomes enthusiasts from all over the globe to join our dynamic network of dealers and brand ambassadors, including those located in South Africa. Our dealer and ambassador programs are designed to collaborate with passionate individuals and businesses to promote our high-performance bicycle wheels within their local markets. To become a dealer, you can apply through our website by filling out the dealer application form, providing details about your business, and outlining how you plan to represent our products. If you're interested in becoming a brand ambassador, we look for avid cyclists who are active in the biking community and have a strong social media presence. Please visit our brand ambassador page to learn more about the qualifications and application process. We look forward to potentially partnering with you and expanding the reach of PLUS Aero Wheelsets in South Africa.

Yes, PLUS Aero Wheelsets offers a crash replacement program. If your wheelset is damaged in a crash, you can purchase a replacement at a 30% discount within three years of purchase. To initiate a claim, contact our customer service team with your proof of purchase and incident details.